Last Updated: 2025-01-06

Privacy Policy

At Stone Oak Mortgage, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or using our mortgage services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, mailing address, financial details, and other information you provide when filling out forms or applying for mortgage services.
• Non-Personal Information: This includes data such as your IP address, browser type, device type, and website usage statistics, collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to provide and improve our mortgage services, communicate with you, and ensure a secure user experience. Specifically, we may use your information for the following purposes:

• Processing mortgage applications and providing loan-related services.
• Responding to your inquiries and providing customer support.
• Sending updates, newsletters, and promotional materials (with your consent).
• Improving our website's functionality and user experience.
• Ensuring compliance with legal and regulatory requirements.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, disclosure, or misuse. These measures include secure data storage, encryption, and restricted access to sensitive information. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers to help us deliver our services, including:

• Mortgage lenders and financial institutions for loan processing.
• Credit reporting agencies to verify your creditworthiness.
• Service providers who assist with website maintenance, marketing, and customer support.
• Legal or regulatory authorities, when required by law or to protect our rights.

5. Your Privacy Choices

You have the right to control your personal information and how it is used. You may:

• Request access to your personal information.
• Update or correct your personal information.
• Request the deletion of your personal information, subject to legal and regulatory requirements.
• Opt out of receiving promotional emails by following the unsubscribe link in our emails.

6. Use of Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, but please note that doing so may affect your website experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: